P700 Repair under Warranty Unaceptable

[twagor]

On June 5th I took my P700 to dealership where i purchased for locked up transmission. It was within warranty period. Was told would be at least 2 weeks before they could get to it. Well here it is July 11 and still nothing. I did talk with them 1st of July. They said they were behind and were getting close. Called this morning and was put on hold (7-minutes) then someone took my name& number.
This to me is beyond being a reasonable time for repairs.
Has anyone ever had this problem here? Should I contact Honda direct somehow? Is there a Honda representative known around this site?
The dealer is 5th Gear Cycle out of the Tulsa, Ok area
Tim

 

[Admin]

 

[Backwoods]

Id go get it and take it somewhere else. All they have to offer is service and your not getting it. If you show up with your trailer it might motivate them.

 

[Cuoutdoors]

On June 5th I took my P700 to dealership where i purchased for locked up transmission. It was within warranty period. Was told would be at least 2 weeks before they could get to it. Well here it is July 11 and still nothing. I did talk with them 1st of July. They said they were behind and were getting close. Called this morning and was put on hold (7-minutes) then someone took my name& number.
This to me is beyond being a reasonable time for repairs.
Has anyone ever had this problem here? Should I contact Honda direct somehow? Is there a Honda representative known around this site?
The dealer is 5th Gear Cycle out of the Tulsa, Ok area
Tim

@my99svt might be know someone around there.

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[kswaterfowler]

The local dealership is backed up further than that unless all you need is a service

 

[twagor]

UPDATE:
My 700 is still just sitting at dealer. Today learned no work has been done yet - only diagnostics. Low oil pressure. Was informed at least 2 more weeks before they can get back to it.
If only someone had told me that Honda's warranty work takes 3 months. I'd never bought one.

 

[Mudder]

Some contact options, phone or online.
866-784-1870

Contact Us

 

[Backwoods]

I can understand having a short wait but that is ridiculous. You have more patience than me I would have went and got mine and took it somewhere else. I have no patience for poor service. Once I got pissy I would drive 2 or 3 hours to leave it and get it fixed

 

[twagor]

I've contacted Honda- maybe they can help speed this up. I would go pick it up and take to other service dealer- except its only got around 200 miles on it and thats where I bought it. I took it to them last Aug. and had the break in inspection/service done.

 

[11boo]

Good input. Before I buy new at my only dealer I’m checking out the service dept.

 

[Cuoutdoors]

I've contacted Honda- maybe they can help speed this up. I would go pick it up and take to other service dealer- except its only got around 200 miles on it and thats where I bought it. I took it to them last Aug. and had the break in inspection/service done.

Honda isnt going to do a damn thing. You better go down there and rattle some cages or your s*** is gonna be a while.

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[trigger]

Had to go back and look at the OP, June 5th?! That's damn near two months and during prime riding season! I'd call and tell them " have the f***er ready, I'm coming to get it tomorrow! "

 

[Backwoods]

I agree with giving them he'll. You can't justify that . It's been that long it's place in line came along time ago.

 

[Mudder]

I've contacted Honda- maybe they can help speed this up. I would go pick it up and take to other service dealer- except its only got around 200 miles on it and thats where I bought it. I took it to them last Aug. and had the break in inspection/service done.

Get it back yet?