New iPhone .HEIC photo files will not upload. - SOLUTION

[Gator]

So the new apple file extension for photos is .HEIC
Am I going to have to change them to jpg in order to post them on here?

Edit,
The solution is to change settings back to jpg.

• Settings
• Camera
• Formats
• Switch from "High Efficiency" to "Most Compatible"

That should fix it.

 

[Admin]

 

[Average_Joe]

You can change it in the phone. I run an IT department and came across this a month ago Apple has changed their default format to .HEIC and Windows can't open it without additional software unless you have Windows 10 IIRC, I don't at work we are slowly migrating to 10.

 

[Gator]

You can change it in the phone. I run an IT department and came across this a month ago Apple has changed their default format to .HEIC and Windows can't open it without additional software unless you have Windows 10 IIRC, I don't at work we are slowly migrating to 10.

Are you saying I can force it back to the old format?

EDIT: Found it. Done it. Thanks

 

[Hondasxs]

I could allow that file type. But if most users cant see it.... then I'm not going to do it.
Hopefully you can revert back.

Sent from my SM-G955U using Tapatalk

 

[Average_Joe]

Are you saying I can force it back to the old format?

EDIT: Found it. Done it. Thanks

Yeah in the phone you can change the format back to jpeg, if anyone else runs across this with a new or recently updated iPhone they can change it back to a more standard file format.

 

[Average_Joe]

I could allow that file type. But if most users cant see it.... then I'm not going to do it.
Hopefully you can revert back.

Sent from my SM-G955U using Tapatalk

They wouldn't be able to unless they have Win10 but I can't confirm that 100% I haven't tried to open a HEIC file with my home machine. I will try and report back if it works.

 

[Hondasxs]

Are you saying I can force it back to the old format?

EDIT: Found it. Done it. Thanks

Can you tell us where you made the change? I'm sure this will come up again.
Thanks.

 

[Gator]

Settings
Camera
Formats
Switch from "High Efficiency" to "Most Compatible"

 

[ohanacreek]

Mines actually set to HEIC but I guess it’s converting to jpeg when I upload.

 

[Remington]

Mines actually set to HEIC but I guess it’s converting to jpeg when I upload.

View attachment 102584
View attachment 102585

Was just going to say that. I’ve had this iPhone X since last January and it’s ben in the HE setting since I got it. I’ve loaded probably 2 dozen or more pics on here with it in that setting without problems.

 

[Gator]

Was just going to say that. I’ve had this iPhone X since last January and it’s ben in the HE setting since I got it. I’ve loaded probably 2 dozen or more pics on here with it in that setting without problems.

I tried it and got an message that said something about a format that it would not accept. It was easy to convert them to jpeg, but it was an extra step.

 

[Remington]

I tried it and got an message that said something about a format that it would not accept. It was easy to convert them to jpeg, but it was an extra step.

Dam cell phones anyway

 

[Gator]

BTW: I downloaded CopyTrans onto my PC. Converting (making a copy) the files from HEIC to JPG is fast and simple.