So I emailed warn, they referred me to the local service centres. I called and they will warranty it, but they explained why it happened. My only cost is shipping one way.
This failure is a result of synthetic rope. As it stacks on the spool, because it's not rigid like cable, the wraps on top compress in and push the lower wraps into the gaps on the side causing this sort of failure. The guy I talked to said this will be his 38'th with this failure in the last 2
Years. So I asked if the make of the rope changes it or if the spool is different from the synthetic to cable, he said no.
So this is the possible and likely issue from using synthetic rope.
So I will be switching back to cable!
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