P1000 2023 P1K-5 Twisted Frame?

[ODAMO]

Is the leading edge of your bed an unequal spacing from the cab side to side by chance?

 

[Admin]

 

[Dan-Squatch]

what do you want out of this? do they still have machine?

u can buy the arms - in a day you will be all good and it sucks u had to buy them

u can just trade the machine in, is what it is, life isn't fair

u don't want dealer to swap frame if it comes to that - what do u want them to do?

It was assembled wrong from the factory, I either want my money back or a replacement machine. I paid for a specific product and received one that was broken out of the box.

Refund or replace.

 

[Hello_Darkness]

You'll either have to have the frame replaced or live with it, Honda won't do buy backs

We had a Goldwing with an engine failure in under 72hrs and they wanted the customer to just wait until it's fixed. We ended up putting him on another machine and forced them to pay the difference so we could sell his 1st unit as used after repairs.

Most states don't have lemon law/buy back protection for powersports

 

[Dan-Squatch]

Most states don't have lemon law/buy back protection for powersports

Good thing I'm north of the border!

I guess the other thing I would barter for is compensation to buy the SATV control arms to correct it.

 

[Dan-Squatch]

well the battle continues, after a couple more weeks I am still in talks with Honda mediation specialists, they are offering a complete frame swap now... 🤦‍♂️

The frame itself is on backorder and there is no expected delivery time as of yet, my real concern lies with the dealerships ability to complete the job without absolutely ruining the unit and me being left with with more problems than I started with.

The possibility of a buy back is not off the table as it needs to be discussed with the upper management team. If it comes to the point of a buy back I will likely go purchase another one, as I really do like what this machine has to offer... my only real gripes have been with Customer service and the quality of service I have received at the dealer.

I will keep everyone updated with any new information as it comes in

 

[Dan-Squatch]

Let them fix it, sell it, buy an RMAX.

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I still want the utility of a box on a short chassis, not to mention the RMAX is about $10,000 more

 

[Remington]

I still want the utility of a box on a short chassis, not to mention the RMAX is about $10,000 more

Also if you like rubber bands and being able to hear the rest of your life🫨

 

[DRZRon1]

well the battle continues, after a couple more weeks I am still in talks with Honda mediation specialists, they are offering a complete frame swap now... 🤦‍♂️

The frame itself is on backorder and there is no expected delivery time as of yet, my real concern lies with the dealerships ability to complete the job without absolutely ruining the unit and me being left with with more problems than I started with.

The possibility of a buy back is not off the table as it needs to be discussed with the upper management team. If it comes to the point of a buy back I will likely go purchase another one, as I really do like what this machine has to offer... my only real gripes have been with Customer service and the quality of service I have received at the dealer.

I will keep everyone updated with any new information as it comes in

at least you can use it and its nothing detrimental other than one tire wearing odd - I learned they are temporary anyway.

 

[Remington]

at least you can use it and its nothing detrimental other than one tire wearing odd - I learned they are temporary anyway.

Not a bad Idea. Id ask for an option to reimburse at least the frame cost and just pay most of the rig off or if it already is, use it to buy accessories basically for free and then some. Get some adjustable arms, make the adjustment, ride the $hit out of it and call it good! Win Win
Work Smarter Not Harder!

 

[DRZRon1]

Not a bad Idea. Id ask for an option to reimburse at least the frame cost and just pay most of the rig off or if it already is, use it to buy accessories basically for free and then some. Get some adjustable arms, make the adjustment, ride the $hit out of it and call it good! Win Win
Work Smarter Not Harder!

lol - if it bothered me that much and since I am as frugal as can be, the die grinder, a little slot action for clearance to move that arm out, some weld washers, zap\zap weld, spray paint and Shazam - done, probably a 2 beer job.

 

[Remington]

lol - if it bothered me that much and since I am as frugal as can be, the die grinder, a little slot action for clearance to move that arm out, some weld washers, zap\zap weld, spray paint and Shazam - done, probably a 2 beer job.

Ditto!

 

[hondabob]

When I worked for American Honda Motor Company in the 70's they did buy back products that the dealer or service rep couldn't fix. They might still do buy backs, but I expect that it is rare. I would just hate a frame change and would use the adjustable arms from Superatv if that will fix the alignment problem and Honda won't do a buy back. What sucks is the time it takes to get this resolved. Good luck.

 

[bumperm]

Why are you even here if you're just going to sh!t post and not contribute to the conversation?
I'm here sharing my experiences and information pertaining to major issues with my machine that may also affect others here.
If I wanted a belt driven, overly heavy and mildly reliable machine I would have bought a Canned-Ham.

Sometimes, when you're a "have-not", there's this tendency to try and associate with those who "have", drool on yourself and make snide remarks. If you don't have a Honda SxS this behavior is not considered abnormal - - well except for the snide remarks part.

 

[DRZRon1]

well the battle continues, after a couple more weeks I am still in talks with Honda mediation specialists, they are offering a complete frame swap now... 🤦‍♂️

The frame itself is on backorder and there is no expected delivery time as of yet, my real concern lies with the dealerships ability to complete the job without absolutely ruining the unit and me being left with with more problems than I started with.

The possibility of a buy back is not off the table as it needs to be discussed with the upper management team. If it comes to the point of a buy back I will likely go purchase another one, as I really do like what this machine has to offer... my only real gripes have been with Customer service and the quality of service I have received at the dealer.

I will keep everyone updated with any new information as it comes in

how goes the battle?

are you using the machine a lot and how do you like it ?

 

[Dan-Squatch]

Good Morning everyone,

I do have an update regarding my case with Honda. After a long and hard fought case with Honda Canada, yesterday I dropped off my 2023 Pioneer at the dealership and picked up my new 2024 Pioneer. I followed all the proper channels and presented the facts of my case in the best manner I could which lead to the unit being replaced under warranty. It was a long process, but I happy very happy with the results and glad that we were able to come to a resolution.

Cheers,

 

[Buggyman]

Good Morning everyone,

I do have an update regarding my case with Honda. After a long and hard fought case with Honda Canada, yesterday I dropped off my 2023 Pioneer at the dealership and picked up my new 2024 Pioneer. I followed all the proper channels and presented the facts of my case in the best manner I could which lead to the unit being replaced under warranty. It was a long process, but I happy very happy with the results and glad that we were able to come to a resolution.

Cheers,

Glad everything worked out for you.

 

[ChadD]

Good Morning everyone,

I do have an update regarding my case with Honda. After a long and hard fought case with Honda Canada, yesterday I dropped off my 2023 Pioneer at the dealership and picked up my new 2024 Pioneer. I followed all the proper channels and presented the facts of my case in the best manner I could which lead to the unit being replaced under warranty. It was a long process, but I happy very happy with the results and glad that we were able to come to a resolution.

Cheers,

P.O.I.D.H 😉🤘😎

 

[Scrappapotamus]

so glad that everything worked out for you.

 

[hondabob]

Just like in the 70's Honda will still replace or do a buyback when there is a major problem.