It's frustrating I know, but definitely worth the wait.I have no doubt there are supply issues - but when you quote a time and charge 100% + shipping cost up front - I’d hope you could come remotely close to your promised date.
It's frustrating I know, but definitely worth the wait.I have no doubt there are supply issues - but when you quote a time and charge 100% + shipping cost up front - I’d hope you could come remotely close to your promised date.
I wasn’t too surprised about paying up front although my past experiences with custom fab parts is 50% down and balance due when work is completed. Paying for shipping up front when the lead time was quoted 12-14 weeks seemed really weird - but the guy seems to have a good reputation so what are you gonna do? If there was a way to order one without paying everything up front I would have loved to do so.Your experience was certainly different from mine. When I ordered the tailgate in January with a 14-week lead time, they did NOT require full payment up front. In fact, they didn't require ANY payment until they actually began fabricating my specific tailgate, at which time they called me and got my credit card number. I understand your frustration over missed delivery schedule, but in the current economic environment, I can't say that it surprises me. It does surprise me that you paid up front, however.
Steve
Hopefully you don’t have to wait as long as I am.I think I also paid full up front.
I need to check I guess.
Been 3 months.
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Everyone says product is great - I guess my expectations were just way too high regarding them following their quoted schedule. My prior experiences with custom fab work (Dirty Deeds Industries and White Knuckle Off-Road both in southern CA) I have always had items ship exactly when promised(during Covid). I certainly expected the same when spending the $1,000 back in January. Hopefully I hear something soon.It's frustrating I know, but definitely worth the wait.
I wasn’t too surprised about paying up front although my past experiences with custom fab parts is 50% down and balance due when work is completed. Paying for shipping up front when the lead time was quoted 12-14 weeks seemed really weird - but the guy seems to have a good reputation so what are you gonna do? If there was a way to order one without paying everything up front I would have loved to do so.
Here is the follow-up since I decided to cry in this thread - received notification today the rack is back from powdercoat and being shipped - exactly 19 weeks after it was paid for. It should be here next week and hopefully I’ll confirm it’s as great as everyone says.
There are only two holding mine on also. My two holes are near the top, right under the cross tube, I almost had clearance problems getting the nuts to fit but figured it out - you won't have that 'problem'.Ok - one of us is dumb. Why does it look like the RotoPax mount uses 4 bolts to secure it but the plate to bolt it to only has two holes?
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Ok - one of us is dumb. Why does it look like the RotoPax mount uses 4 bolts to secure it but the plate to bolt it to only has two holes?
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Thanks for the pic, Steve. I remembered that I had some sort of problem but when I went out to look, I couldn't really see behind the spare and assumed I had problems getting nuts to fit because they were so tight to the cross tube. More likely I had to oval the holes just a bit to get the bolts into their holes. 👍 It's been well over a year and I'm sure I mounted mine like yours, without the baseplate.I believe the baseplate isn't used to mount the RotoPax cans, or it's an option via just the 2 holes. See if those 2 holes line up with the back of the extended piece.
Here's how I mounted mine... it's bolted from the other side directly into the threaded holes in the mount.
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Thanks Steve. To their credit, they sent an email stating what you’ve said. The problem with their choice in doing this is it removes the designed offset of about .75” so now the support notch of the t-handle barely reaches into the designed recess of the fuel can for support so it is more clamped on than riding as it’s supposed to IMO. In other words the back side of the gas can contacts the mounting surface too soon without the offset. Not sure why they would sell a mount then tell you to throw the engineered plate it comes with in the garbage and run it with no offset.I believe the baseplate isn't used to mount the RotoPax cans, or it's an option via just the 2 holes. See if those 2 holes line up with the back of the extended piece.
Here's how I mounted mine... it's bolted from the other side directly into the threaded holes in the mount.
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Because that's the way RotoPax says it can be used...Thanks Steve. To their credit, they sent an email stating what you’ve said. The problem with their choice in doing this is it removes the designed offset of about .75” so now the support notch of the t-handle barely reaches into the designed recess of the fuel can for support so it is more clamped on than riding as it’s supposed to IMO. In other words the back side of the gas can contacts the mounting surface too soon without the offset. Not sure why they would sell a mount then tell you to throw the engineered plate it comes with in the garbage and run it with no offset.
And when you read the website description, it talks about “through the bottom” and “through the top” when not using the baseplate indicating a horizontal application not a vertical application like this where the center support counteracts gravity. When going “through the side” it would make sense to use the plate for the reason stated above in the last two posts.
It definitely is directional and on the right way. There is slope/angle built in to the gas can recess which is why you’d want to use the plate to cover as much as possible but what do I know.Maybe try flipping the rotopax over? I use the fuelpax, the offset is different on the front vs the back. Would expect the rotopax to be the same
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Tell me how this is better than using the mounting plate to get more support? Unused mounting bolt inserted to show how buried the support is…
And when you read the website description, it talks about “through the bottom” and “through the top” when not using the baseplate indicating a horizontal application not a vertical application like this where the center support counteracts gravity. When going “through the side” it would make sense to use the plate for the reason stated above in the last two posts.
Thanks Steve. To their credit, they sent an email stating what you’ve said. The problem with their choice in doing this is it removes the designed offset of about .75” so now the support notch of the t-handle barely reaches into the designed recess of the fuel can for support so it is more clamped on than riding as it’s supposed to IMO. In other words the back side of the gas can contacts the mounting surface too soon without the offset. Not sure why they would sell a mount then tell you to throw the engineered plate it comes with in the garbage and run it with no offset.