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Scrappapotamus
The Scrappapotamus
Lifetime Member
From numerous threads on here, and hoping Honda would be trolling this and other sites, I'm really surprised that so many have similar issues that should never persist in today's world of technology? So far I've enjoyed my machine, and hope to for time to come, yet there seems to be many reoccurring issues and many unprofessional Dealers. It seems one needs to be a current wrench with greater than average knowledge of the last decade to diagnose what creates HAVOK in these machines. I do realize it is a complicated machine considering numerous variables. I'm guessing a lot of these dealers are tending the front of their stores and not cultivating the other revenue streams within their business? I'm also assuming ownership isn't involved in day to day business? Most Manufacturers have been a lot more concerned with production and revenue having had and still are dealing with supply chain issues. I hear there's another looming, considering what's been going on in China regarding their current round of COVID. Having dealer issues, I think I would contact your Dealer's District Sales Manager. Once Honda ships a machine to a dealer, they've been payed either by the dealer of whomever is flooring the Dealer's inventory. Honda's concern is loading everyone's wagon and hopefully their wares will find themselves in our garages instead of theirs. Honda's sales division is the tail that wags the dog, plus any dealer's parts and service departments should be able to support themselves financially, and be managed like their sales department. Seems like most are doing good sales considering how many members here on the forum? I don't know that it's worth investing more time considering your problem has been resolved, and who know when you might have to go back. Sad situation. BTW, if the owners where I'm employed get an email, call or second hand knowledge of someone unhappy with our business, they usually go back and look at tapes, review with the employee and call the customer to attempt to a reconciliation of their feelings with our business. This seldom ever happens, figure that?