Dear Honda, please do the right thing with my new P500

[gtistiffler]

Honda,
Bought my new P500 a few weeks ago. After the first ride I discovered a weld on the frame MISSING! I don’t want a new frame on my brand new machine I paid cash for. I don’t want the weld fixed. A mistake in manufacturing and QA at your plant has caused me to not have my sxs for hunting season. I sold two Honda ATVs to buy my p500. Now I have nothing while my dealer is trying to work with you to figure this out. I want a new P500 properly and safely manufactured or a refund so I can buy another one. Myself or my kid could have been seriously hurt or worse if I hadn’t noticed this when I did.

Keith Stettler
Case # 11671241

 

[Admin]

 

[toddvdh]

Bumpsies

 

[Jerryg]

Honda,
Bought my new P500 a few weeks ago. After the first ride I discovered a weld on the frame MISSING! I don’t want a new frame on my brand new machine I paid cash for. I don’t want the weld fixed. A mistake in manufacturing and QA at your plant has caused me to not have my sxs for hunting season. I sold two Honda ATVs to buy my p500. Now I have nothing while my dealer is trying to work with you to figure this out. I want a new P500 properly and safely manufactured or a refund so I can buy another one. Myself or my kid could have been seriously hurt or worse if I hadn’t noticed this when I did.

Keith Stettler
View attachment 233622

Honda rarely will do whole unit replacements, but not impossible.

Good Luck.

Maybe see if you can get your money back and wait for the 520?

 

[bigshoe]

Honestly not trying to be a d*** but if thats the only place they missed i would ask for it to be taken to professional welder. That is alot better than them switching frames. I've been welding since I was 10 and learned from some of the best that doesn't scare me a bit. Like I said a professional welder not some dumb*** in there shop that thinks he can weld.

 

[bigshoe]

I understand it shouldn't of never happened, but where seeing this alot with aftermarket parts. with plants going offline and back online constantly with this stupid covid, Crap is getting messed up boxed wrong not assemble correctly its just a mess everywhere.

 

[gtistiffler]

Honestly not trying to be a d*** but if thats the only place they missed i would ask for it to be taken to professional welder. That is alot better than them switching frames. I've been welding since I was 10 and learned from some of the best that doesn't scare me a bit. Like I said a professional welder not some dumb*** in there shop that thinks he can weld.

I get what your saying. I even know a friend that owns his own fab shop. What about the rest of the welds I can’t see? My perspective is I shouldn’t have to get my brand new frame welded on or replaced bc Honda’s manufacturing made a mistake and their QA process missed it as well. The frame never should have made it to the next step in the assembly process without quality control noticing it. Another of my points is this, I tend to keep things for a couple years. When I go to sell it I will feel and should be obligated to inform the perspective buyer that it had either had the frame replaced or was welded on when it had 11 miles on it. If I was a buyer I would walk away at that point and find another unit. Just my opinion. I understand everyone is different.

 

[bigshoe]

I absolutely agree it should of never happened. i would have them pull the skid plates and look and guarantee that's the only placed missed. Weld is a weld dont matter who done it long as its done right.its not a repaired frame its just finishing 2 inches of bead

 

[CID]

Honestly not trying to be a d*** but if that's the only place they missed i would ask for it to be taken to professional welder. That is a lot better than them switching frames. I've been welding since I was 10 and learned from some of the best that doesn't scare me a bit. Like I said a professional welder not some dumb*** in their shop that thinks he can weld.

I studied welding for 5+ years as a hobby, I just couldn't get enough of it - those guys are magicians and underpaid for what they know. I agree, not some shop monkey nitwit with a $125 110v harbor fright MIG. Looking at that photo, I'm not sure anyone could get around that weld now that it's fully assembled.

 

[bigshoe]

With the flexible stingers and a good welder it could be easily done

 

[gtistiffler]

Update, Honda would not budge. Replacing the frame. This was decided (by them) at the 2 week mark of being in the shop. It's coming up on being in the shop 6 weeks this Saturday.