$11,834 includes freight and pdi
$193 vehicle processing
Plus tax
$13,492.64
Many dealers do not charge freight and setup "vehicle processing" fees and can sell OTD at MSRP or below + Taxes.
I just bought mine on 8/7/15 US $7800 + Taxes of $487 = $8287 USD OTD ($8,499 US MSRP) This is not a huge dealership nor are they a small one, but they don't pad the prices over MSRP and almost always are under MSRP 5-9%. I have been doing business with them for 15+ years and they keep getting bigger so they aren't going broke. I understand you may have a limited dealer selection to shop around from but at the end of the day they need to sell machines to eat and a $500 profit is better than no profit by not selling to someone by asking to much or tacking on "costs".
I would work on them some until the price was acceptable to you.