I would give them a call and inquire about exchanging your springs for another set with a lower spring rate. The guy I talked to last week suggested that an exchange could be possible for customers who desire it. I would be curious to know how painless such an exchange would be.Not a report here but an observation. I ran the same shocks this past weekend and, in my opinion, if you ride normally with a medium load, even if rocky terrain, I would hold off and see if softer springs are forthcoming. Riding the central PA terrain I noticed little difference with preload pretty soft (though not softest) and shocks on softest setting...just wondering if softer springs for this machine may help for the leisure driver like me-lol