What'd you replace it with?
I don't have a dog in this hunt, but after us 700 owners have been dreaming of a low range for years, I wonder if maybe we're better off without it, as it seems a sore spot for modern Hondas.
It seems like the majority of them have no issues (and I DO see plenty on the trails), but what you've seen above (user error) seems to be the go-to excuse. I will say this: if your design requires the cable to be adjusted with laser like precision to keep from damaging itself, it needs redesigning.
To compound the cable issue, they also used a poor design in engagement and from what I've read, didn't heat treat it. 2 times grinding and you're done. Mean while, I've seen Polaris guys have occasional grinding 100s of times without issue.
The actual low range sucks too, it's only slightly lower than high, I think 2nd gear low is the same as 1st high. Why do I need to do 60 in low range?
Replaced it with this, couldn't be happier.