Auxbeam 8 Gang issues suddenly

[SLATE]

I have an 8 gang wired up to control a bunch of different accessories and its been working fine until todays ride. I noticed that after anywhere between 5-20 seconds, everything connected to the auxbeam that was powered on would turn off. sometimes hitting the center off/on button would power the accessories, other times it wouldn't. If i turned off the engine and turned it back on, the accessories would work again for 5-20 seconds before shutting off again. The auxbeam remained lit/powered the entire time (except when I turned off and removed key -- its wired to key-on power). I tried it with each accessory individually and it didn't matter what device it was, it would do the same thing. When they do turn on, I hear a click noise (relay i think?) One accessory is measuring battery voltage, and both batteries were within expected ranges (12-14v).

Any thoughts on what could be wrong and where to start the troubleshooting?

 

[Admin]

 

[906UP]

Contact Auxbeam, sounds like a pad control panel. @Coeus had one fail recently

 

[futzin]

@SLATE, is yours the programmable version or the standard?

 

[Coeus]

I have an 8 gang wired up to control a bunch of different accessories and its been working fine until todays ride. I noticed that after anywhere between 5-20 seconds, everything connected to the auxbeam that was powered on would turn off. sometimes hitting the center off/on button would power the accessories, other times it wouldn't. If i turned off the engine and turned it back on, the accessories would work again for 5-20 seconds before shutting off again. The auxbeam remained lit/powered the entire time (except when I turned off and removed key -- its wired to key-on power). I tried it with each accessory individually and it didn't matter what device it was, it would do the same thing. When they do turn on, I hear a click noise (relay i think?) One accessory is measuring battery voltage, and both batteries were within expected ranges (12-14v).

Any thoughts on what could be wrong and where to start the troubleshooting?

Correct, contact Auxbeam support. They will have you do a video to show the issue and will send you a whole new unit.

Mine was completely dead, voltage to the main terminals and the key-on, but nothing to the switch box or accessories.

 

[Hondasxs]

When it cuts off... have you measured for 12v at the acc pin and main power to ensure it's not the machine side cutting it off?

Sent from my SM-G996U using Tapatalk

 

[Coeus]

When it cuts off... have you measured for 12v at the acc pin and main power to ensure it's not the machine side cutting it off?

Sent from my SM-G996U using Tapatalk

^^^^^This is what I checked and had to show in the video (that it was not the machine side cutting off)^^^^^

 

[SLATE]

When it cuts off... have you measured for 12v at the acc pin and main power to ensure it's not the machine side cutting it off?

Sent from my SM-G996U using Tapatalk

Haven't measured anything yet. I got back at 9pm last night so I haven't taken anything apart. I will reach out to auxbeam support in the meantime.

 

[SLATE]

@SLATE, is yours the programmable version or the standard?

Standard