P1000 Stock shocks already out after 450 miles

MaconMan12

MaconMan12

New Member
Jul 27, 2022
9
15
3
Sandy, Utah
Ownership

  1. 1000-5
I guess these people just do not know how "GOOD" customer service works? This is just piss poor, don't give a crap service, there are not any "steps" that take over a few minutes in this case, that is utter BS. I was a HONDA dealer, service manager and tech for 25+ years, we saw this happen throughout my time in the business. If they won't do warranty work in a timely manner, why do they think you would come back for other services or parts? Why don't they just tell you , flat out, "We don't want to work on your equipment."?
100% agreed. Well said.
 
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MaconMan12

MaconMan12

New Member
Jul 27, 2022
9
15
3
Sandy, Utah
Ownership

  1. 1000-5
I have the Pioneer 1000-5 Deluxe.Bought brand new in July 2022. I noticed a leak on the garage floor, where the side-by-side was parked. I pulled it out and found the rear shock is leaking oil. Honda may Warranty it but the local shops are several weeks out and probably months out from getting through the warranty process. Anyone seen this before? Anyone have a stock shock laying around from when you upgraded to the fox?

View attachment 388909

Shocks
 
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MaconMan12

MaconMan12

New Member
Jul 27, 2022
9
15
3
Sandy, Utah
Ownership

  1. 1000-5
While you certainly could wait it out and get a single stock shock replaced under warranty, I would consider this the perfect opportunity to purchase a set of Fox Q3 adjustable shocks and replace them yourself (15 minutes per corner on a bad day). World of difference.

You may get lucky and find them in stock at ronayers.com for right around $1,461 for the set (2 fronts, 2 rears) with no sales tax for UT and free shipping.

To get that price, you have to:
1. Create an account and log in at ronayers.com
2. Add the shocks to your "cart" (ignore the price on the listing page)
3. Check the price of the shocks IN YOUR CART.

For your 2022 1000-5 Deluxe, it should be P/Ns 08Z70-HL4-F00 and 08Z71-HL4-F00


I would call them first to verify stock.
This is a great idea! Thanks for the tip. I'll call them and check into it. Have you tried the stock compared to the Fox?
 
Scoop

Scoop

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Lifetime Member
Supporting Member
Sep 7, 2021
5,130
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Michigan
Ownership

  1. Other Brand

  2. 1000-5

  3. Talon R LV
This is a great idea! Thanks for the tip. I'll call them and check into it. Have you tried the stock compared to the Fox?
Yes, detailed in my build thread. Night and day difference, although I also replaced all the A-Arms (SuperATV) and went with new wheels and tires.
 
MaconMan12

MaconMan12

New Member
Jul 27, 2022
9
15
3
Sandy, Utah
Ownership

  1. 1000-5
The story has a happy ending. I went to another dealer located about an hour away from my home. They were much more helpful, were willing to get the ordered submitted right away and replaced the shock all within about 7 days. Dealers make the difference and not many these days are customer focused! Shoutout to Steadman's in Tooele, Utah for their excellent customer service.
 
Scoop

Scoop

Well-Known Member
Lifetime Member
Supporting Member
Sep 7, 2021
5,130
20,277
113
Michigan
Ownership

  1. Other Brand

  2. 1000-5

  3. Talon R LV
The story has a happy ending. I went to another dealer located about an hour away from my home. They were much more helpful, were willing to get the ordered submitted right away and replaced the shock all within about 7 days. Dealers make the difference and not many these days are customer focused! Shoutout to Steadman's in Tooele, Utah for their excellent customer service.
Outstanding! Glad to hear you got it all worked out with little to no OOPE (out of pocket expense).
 
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