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@craigclark Welcome to the club and congrats on the P1K3. I'm not sure how much you played with it but I would first start it up and put the lever in turf mode and drive it forward for at least 25 feet then do a full circle left or right and see if it disengages. Sometimes it will show still locked when moving very short distances such as off the trailer and into the garage. If by chance it still remains in the locked position the cable box that controls all the different drive functions is below and behind the drivers seat in front of the left rear tire. It is about 2" tall and 5"x5" square. I know of one other person who got derbis in there and was affecting it working properly and two other in very cold climates that had it freeze up due to water infiltration and then freezing up when setting overnight.
Let us know if either resolves your issues, sorry to hear your having a problem with it.
I think this problem is a fluke, first I have heard of it. Don't be too concerned quite yet.
They got the rear unlocked but can't get the front to unlock. I'm not giving up yet. I am just a little angry that they have had the machine for two weeks and have not gotten it fixed. Will not be ready for a Memorial week end. Thanks for your help.
Welcome @craigclark! I'm glad your dealer took care of you. I haven't seen anyone post about this problem, so I would think it's an isolated one. Since you have a couple hundred miles on your machine, how do you like it?
I have the same thing happen with mine and i looked to adjust the cable and yes it is behind the driver seat under the floor in a water tight box and the three cables in there and one was about to come loose and tightened it up to look like the one on the other side. will ride soon and report back. Hope it is not half in or out of gear! ( the problem that i had was it would not come out of 4 wheel lock and the adjustment i made works I hope! I drove it up the street and went left and right a little bit and it drop out 4 wheel lock.)