Is it unreasonable to ask for a loaner rig when your new machine is in the shop for warranty work?

[Jefferson87]

I got my Talon on the 27th, had it for 3 weekends and the dealer had it last weekend and has no idea when they will be done with it. So for sure this week end and I'm betting next weekend. Which, at that time, will be half of the time I've owned it.

Of course, I don't "need" it to get to work or anything,l like if my truck were at the dealer. But I didn't spend almost $40k on this machine (with tax and accessories) to miss out on trip after trip.

This is my first experience with a new powersport machine, so I'm curious, Would it be unreasonable to ask for a loaner rig?

 

[Admin]

 

[Glock21user]

Hell if the ratio of time owned to time in service is that bad I would start making alot of noise about a loaner at the least.

 

[NTCPrezJB]

You can ask. They can say no. I would be surprised if they didn't say no to be honest.
Go in demanding it and you'll likely be laughed out and your machine moved to the back of the line for sure though.
I've never been in your situation. I've had something between 5 and 10 new machines and not had to take one back to the shop ever.

 

[Jefferson87]

Hell if the ratio of time owned to time in service is that bad I would start making alot of noise about a loaner at the least.

That's how I feel, what's even worse is a lot of the time I did have it, I spent outfitting it. Fully enclosed cab, glass windshield with wiper heater, front and rear winches, 2nd battery, built my own fuse block and switch panel, ect. Also spent some time sealing gaps in the firewall and doors. So it would be better than nothing, but a loaner would be back to square one as far as that goes.

You can ask. They can say no. I would be surprised if they didn't say no to be honest.
Go in demanding it and you'll likely be laughed out and your machine moved to the back of the line for sure though.
I've never been in your situation. I've had something between 5 and 10 new machines and not had to take one back to the shop ever.

I'd be surprised if they didn't say no also.

 

[Cuoutdoors]

I'm sure they will say no but I would raise hell until they offer enough things to make it right.

 

[Glock21user]

I'm sure they will say no but I would raise hell until they offer enough things to make it right.

This is a fact.

 

[Alan_Vander]

Warranty work id be asking for a loaner or a swap.

Sent from my moto z4 using Tapatalk

 

[Plumber32]

So what's wrong with it?

 

[Jefferson87]

So what's wrong with it?

I4wd/hill start doesn't work (all they have touched)

Pops out of low (probably needs a new low gear set)

Rear diff leaks

Possible coolant leak near radiator

All with about 150 miles

 

[Plumber32]

I4wd/hill start doesn't work (all they have touched)

Pops out of low (probably needs a new low gear set)

Rear diff leaks

Possible coolant leak near radiator

All with about 150 miles

Ah, makes sense now. In reality I'd ask for extended warranty for the trouble ya know?

 

[JTW]

40k huh?

 

[Jefferson87]

Ah, makes sense now. In reality I'd ask for extended warranty for the trouble ya know?

Already bought it....

40k huh?

Day I bought it, I bought the full upper doors (4 seat) glass windshield, wiper, hard rear panel, and lower doors, all honda. It was $30k OTD with tax and whatever. I have also purchased tracks ($5k) a plastic windshield, heater, front and rear winches, 2nd battery, a switch panel and fuse blocks, plus a few little things. Im hoping I'm still under $40k because even that much makes me sick, but it's definitely close.

 

[Plumber32]

Already bought it....



Day I bought it, I bought the full upper doors (4 seat) glass windshield, wiper, hard rear panel, and lower doors, all honda. It was $30k OTD with tax and whatever. I have also purchased tracks ($5k) a plastic windshield, heater, front and rear winches, 2nd battery, a switch panel and fuse blocks, plus a few little things. Im hoping I'm still under $40k because even that much makes me sick, but it's definitely close.

They will get you fixed up. Honda seems to take care of their customers within reason.

 

[Russ989]

I got my Talon on the 27th, had it for 3 weekends and the dealer had it last weekend and has no idea when they will be done with it. So for sure this week end and I'm betting next weekend. Which, at that time, will be half of the time I've owned it.

Of course, I don't "need" it to get to work or anything,l like if my truck were at the dealer. But I didn't spend almost $40k on this machine (with tax and accessories) to miss out on trip after trip.

This is my first experience with a new powersport machine, so I'm curious, Would it be unreasonable to ask for a loaner rig?

I think they need to do something, you’re out money and a machine at this point.

 

[JTW]

Already bought it....



Day I bought it, I bought the full upper doors (4 seat) glass windshield, wiper, hard rear panel, and lower doors, all honda. It was $30k OTD with tax and whatever. I have also purchased tracks ($5k) a plastic windshield, heater, front and rear winches, 2nd battery, a switch panel and fuse blocks, plus a few little things. Im hoping I'm still under $40k because even that much makes me sick, but it's definitely close.

Lol... you’re retarded!!

 

[JACKAL]

Lol... you’re retarded!!

Another psychic post reading from

Josh
The
Wizard

 

[Jefferson87]

Lol... you’re retarded!!

Good one

 

[JTW]

Another psychic post reading from

Josh
The
Wizard

Could you feel it coming? Lol

 

[hondabob]

Make sure they know your hill start didn't work from day one or they may have to disconnect all your electrical work.

 

[Jefferson87]

Make sure they know your hill start didn't work from day one or they may have to disconnect all your electrical work.

The first day they tried saying it could have been something I had done. I quickly told them that it had never worked. I even brought it in for them to diagnose before I had added anything and they said they didn't have right plug for my machine.