P1000 FYI, Honda responce to heat problem

[txsurfer]

a single 4" blower solved my problem and I live in the south. Yeah the machine isn't perfect but it's an easy mod - plus the heat is pretty nice on those cold days ( mine is on a switch) .. Also - I rented TEREX in Colorado and it seemed to make about the same heat in the cab so it's not just Honda's.

 

[Admin]

 

[Kenjones21]

I just received a call from Honda today doing a follow up on my complaint about the heat issue, He just asked me what accessories I had on the bike and told me they still working on a fix for the heat issue.

 

[txsurfer]

good deal thx..

 

[Ridem32]

Was the call from your Honda dealer or from factory Honda?


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[Kenjones21]

The call was from the factory , an engineer named Matt. The number came up unknown but he called back to back so luckily I answered second time ... so if you have called the 1800 number and made a complaint answer your phone when it shows up unknown


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[boatman22]

What is the # to file a complant? 75 degrees yesterday and the back of the seats was almost too hot to drive.

 

[PCB67SS]

What is the # to file a complant? 75 degrees yesterday and the back of the seats was almost too hot to drive.

1-866-784-1870 should get in contact with the folks you will need to talk with.....Have your VIN ready in order for them to assist you.
Good Luck.

 

[boatman22]

Thanks for the #. I called and the person I talked with said that Honda is aware of the heat problem and are working on a solution. She said thay will let me know when they have a solution.

 

[Dan1960]

Your comment about the "back yard" mechanics is upsetting if true. This is a real problem as verified with temperature readings. If we are keeping score on who's fixed the issue, "back yard" mechanics 1, Honda 0. I still have some faith that they will have a better fix soon but until then, my isolated and fused blower works great!


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I talked to Honda rep yesterday (2 /1/17) and he told me they are definitely going to fix heat problem and will contact me. I also read that the 2017 1000-5 fixed the heat problem with a thicker seat. I don't know if that will fix it completely, heat may still come from the back of seat where it fits against plastic.

 

[ofrcboy]

I talked to Honda rep yesterday (2 /1/17) and he told me they are definitely going to fix heat problem and will contact me. I also read that the 2017 1000-5 fixed the heat problem with a thicker seat. I don't know if that will fix it completely, heat may still come from the back of seat where it fits against plastic.

That is good news. I so hope Honda has a fix soon with Summer coming. My 1000-5 is very hot in the rear seats too, so I hope there repair includes the rear seats also.

 

[txsurfer]

I called the same number and talked with a pleasant young lady - she stated the same - aware of the issue and looking for a solution. Will contact if a fix happens. Anyway I'm documented in the system if and when they figure it out.

 

[Dan1960]

The guy I talked to didn't say IF fix happens, said will happen.

 

[Boomboom907]

That is good news. I so hope Honda has a fix soon with Summer coming. My 1000-5 is very hot in the rear seats too, so I hope there repair includes the rear seats also.

For me it's when I cross rivers and such. My exhaust hits the water and steam rolls into the cab. I bought an exhaust wrap and I'm gonna throw it on one of these days.....

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[lrandy129]

I called today (1-866-784-1870, option #7, then #3 I think) and spoke to someone named Felix. He said they're collecting information and presenting it to management for them to address the issue. He asked a series of questions around temperature, how long before it was uncomfortable, how many miles on the SxS, typical dress when I ride, had I called my local dealer, etc.

If you have interest in a fix, you really need to call in and add voices to the choir.

 

[ofrcboy]

I called today (1-866-784-1870, option #7, then #3 I think) and spoke to someone named Felix. He said they're collecting information and presenting it to management for them to address the issue. He asked a series of questions around temperature, how long before it was uncomfortable, how many miles on the SxS, typical dress when I ride, had I called my local dealer, etc.

If you have interest in a fix, you really need to call in and add voices to the choir.

AGREE 100% make the call if you have not done it yet.

 

[lrandy129]

Not sure if anyone else has received one, but Honda sent me a postcard request to complete an online survey. There was a case number and ID number associated with my call that I had to enter.

You'll need to have your case and ID handy, but the link is mccs.survey.honda.com. you might be able to complete the survey without it.

 

[txsurfer]

i got one too

 

[lrandy129]

That DEI Motorsports kit that popped up in the other thread looks like it's nicely put together, but $300 is a bit rich. Wouldn't it be nice if Honda would reimburse us for the fan and underseat shield kits.

 

[KRihel]

I have writen a letter to Honda about the heat issues. Today I recieved a phone call from Pam @ American Honda and they are aware of the extreme heat issues. I answered a few questions and told them what I have done to help with the problem and were very interested in my thoughts and are working on a solution to the problem. They have had many complaints from owners and are working with ideas to correct the problem. I am very happy they called and are interested in our problems, our voices have been heard. Thank you American Honda for listening to our concerns.

 

[KRihel]

Any updates to the fix from Honda. It is about to heat up and I am not looking forward to a hot seat this summer.