Well its better that you didnt have to pay...but still. I did buisness with the same dealer for 15 years. Never had a problem...until..i bought my sxs. Its a lomg story but they did my first servic and supposses to adjust 4x4 linkage. Took 3 weeks to get this done. They had the fromt and rear diff out and finally replaced the dash cluster. Left s*** loose fastemers out...all the wiring under hood crammed under the fuse panel an shoved down. I still run across somethin they screwed up from time to time. So i hold a bit of a grudge towards dealers. Mine was warranty as well but it took three tries for them to get it half asses right...not acceptable by any standard. Sorry for the novel...it just really pisses me off!Well that’s just it...I didn’t pay! Everything was free! That’s why I said I didn’t know how to feel about the whole thing!
There was a discussion about a charge because of my lighting in the rear floor panel, but after some discussion he agreed that there would be no charge! At that point the Beast had already been done so can’t assume it was done out of spitefulness!
But a guy shouldn’t have to spend a day going through their machine to make sure it’s done right!
Good news is that the transmission seems fine to this point! But will run her tomorrow to make sure!
I feel your pain Brother! I was a little troubled before bed last night thinking about it but feel better now! Really don’t mind the cosmetic stuff that much but I am just hoping that this was not an indication of the rest of the work!Well its better that you didnt have to pay...but still. I did buisness with the same dealer for 15 years. Never had a problem...until..i bought my sxs. Its a lomg story but they did my first servic and supposses to adjust 4x4 linkage. Took 3 weeks to get this done. They had the fromt and rear diff out and finally replaced the dash cluster. Left s*** loose fastemers out...all the wiring under hood crammed under the fuse panel an shoved down. I still run across somethin they screwed up from time to time. So i hold a bit of a grudge towards dealers. Mine was warranty as well but it took three tries for them to get it half asses right...not acceptable by any standard. Sorry for the novel...it just really pisses me off!
Hard ASS!Well its better that you didnt have to pay...but still. I did buisness with the same dealer for 15 years. Never had a problem...until..i bought my sxs. Its a lomg story but they did my first servic and supposses to adjust 4x4 linkage. Took 3 weeks to get this done. They had the fromt and rear diff out and finally replaced the dash cluster. Left s*** loose fastemers out...all the wiring under hood crammed under the fuse panel an shoved down. I still run across somethin they screwed up from time to time. So i hold a bit of a grudge towards dealers. Mine was warranty as well but it took three tries for them to get it half asses right...not acceptable by any standard. Sorry for the novel...it just really pisses me off!
Haha..no i just expect things to be done right. Not many take pride in their work any more..show up for a check and nothing moreHard ASS!
Haha..no i just expect things to be done right. Not many take pride in their work any more..show up for a check and nothing more
I definitely plan on it, most likely tomorrow! Like I said don’t mind the cosmetic stuff, but being low on oil...and over 2 quarts didn’t make me happy!I think you did a great job documenting what they did not do - given any previous history of the same thing the manager might not know that it left in this way - I would still make him aware and see how they respond.
Really no sign the oil had been drained! If I was a betting man I would say they just opened her up and let her bleed! But from the engine fill area looked like they added oil sloppily! Will call tomorrow!Did it look like they dropped oil from the pan or just opened up the case and wiped her down? Just shy of two qrts is what falls from the case when cracked. Brother I'd be pissed! Bulls*** "professionals" I'd be talking to!!
I'd like to hear that callReally no sign the oil had been drained! If I was a betting man I would say they just opened her up and let her bleed! But from the engine fill area looked like they added oil sloppily! Will call tomorrow!
Well for one you'd think being a shop they'd clean it and the area surrounding before unscrewing it to add...View attachment 55963
Here is the photo again. What do you guys think was oil added or possibly just from oily hands or rags being set there
I may have hit some tall grass, flowers and dirt which would have stuck to any oil spilled, but I was thinking...was it from adding oil or dirty hands because it didn’t look like that when i brought it inWell for one you'd think being a shop they'd clean it and the area surrounding before unscrewing it to add...
that new cover looks good all nestled in there
@Orangegsx thank you for your responses concerning the issues I found after my inspection! I will say I did not inspect the Beast prior to bringing it in so as you say plastic push pins may have very well been missing! I further acknowledge the instructions clearly state to not fasten the two plastic pins with the rest of the material on the cabin comfort kit which was only half installed because of the insulation I had already applied to the rear of the plasticso for that I apologize!I'm sorry you aren't completely satisfied my friend. I take great pride in my work so I feel I had to make some sort of reply. Your cabin comfort kit was installed according to the bulletin. All the fasteners I removed were replaced. There was a few that were missing when it arrived. I could have put a few in different spots than they came in but none were left out. I absolutely drained your oil and changed your filters. The whole tank must be removed when we replace the clutch and clean everything. I added ~6 qts of oil in your unit, ran it long enough to warm it up and initialize the clutch, then checked the oil again. Make sure it is nice and warm when you check it. I have no problem fixing anything you have an issue with!
View attachment 56496
@Orangegsx
But there is one thing I would like, and that is if you could provide me with a copy of the service record for my personal records that supports all billable parts and time for the work, which would most likely be submitted for payment to Honda! If this is something you could do for me I would be happy to stop in on Friday!
Absolutely, just ask one of our writers when you come in.
By the way I would have gotten your lights stuck up under the rear floor panel but we were out of 3m double stick tape.
This was our first clutch update we have done. I took way too long to do it because I was not familiar with the procedure and I wanted to make sure everything was correct. The filter covers are oriented differently because the oil tank was on the bench when I replaced the filters. That shouldn't make any difference in performance. I wasn't aware I was doing the comfort update until after I was done with the clutch and apologize about the seat belts. The oil issue I am confused about because I'm sure I checked it, but I'll take your word on it.
Nothing wrong with calling to discuss issues, don't feel like you are complaining. The only way I would ever know if I did something wrong is with your feedback.
Absolutely, just ask one of our writers when you come in.
By the way I would have gotten your lights stuck up under the rear floor panel but we were out of 3m double stick tape.
This was our first clutch update we have done. I took way too long to do it because I was not familiar with the procedure and I wanted to make sure everything was correct. The filter covers are oriented differently because the oil tank was on the bench when I replaced the filters. That shouldn't make any difference in performance. I wasn't aware I was doing the comfort update until after I was done with the clutch and apologize about the seat belts. The oil issue I am confused about because I'm sure I checked it, but I'll take your word on it.
Nothing wrong with calling to discuss issues, don't feel like you are complaining. The only way I would ever know if I did something wrong is with your feedback.
Way to step up and own that sh**, cahones!