I'm sorry you feel this way. I usually don't comment on things when I feel like people are trying to stir the pot just to get a rise out of others, but I can't help myself in this case. I believe you are way off base here. This was also my first TO and my families experience was the complete and total opposite of yours. Maybe we just got lucky I'm not sure, but I'll touch on that later. Being my first TO I didnt know what to expect, but I didn't expect to be greeted by anyone, led to my campsite, or anything else for that matter. Only thing I knew was going to happen was that I was going to have fun with my family, see some new things, meet some new people, and share experiences with people with the same interests as me. After unloading we went out and started talking to people. We met Richard, his family and many of his close friends. Their kindness and hospitality was immediately evident. They were excited we were new and glad to see we could make it. We met a lot of very nice people and even made some long distance friendships that I'm sure will continue to grow. We had some amazing rides, and even went out on our own ride with recommendations from a past TO attendee. We had such a good time we can't wait for TO 24' or even rides between now and then. I feel grateful and appreciative to have been at TO. We enjoyed the whole atmosphere. I know Richard, his friends, and their families that help put on the TO put a lot of work into the event. As I said earlier maybe we just got lucky, but I'm not a big believer in luck. Mostly because I'm just not a lucky person, never have been. However; I also don't think that all of our amazing experiences and memories from TO were merely a coincidence either. Maybe you just had bad luck this year. Might give it another shot and see if your perspective is different.